Mr R was referred to Rhian by an exec who'd attended one of her leadership workshops, at a point when his role was evolving - navigating a difficult boss and an underperforming direct report, on top of the day-to-day demands of running a scaled team.

The situation

Fifteen years into a leadership career - Sales Manager to Senior Director of scaled teams - the growth had stopped, his purpose unclear, and he didn't know why. He came to Rhian looking for something more fundamental than career advice: clarity on his own thinking, and a way to navigate whatever came next.

The work

The work landed on three words: Attitude, Authenticity, Courage. Not new ideas, but mature versions of values he'd always carried without naming. Once named, they became usable; a decision-making framework he could apply under pressure, not just a reflection exercise. Along with a tactical approach for how to navigate the challenging leadership situations he found himself in daily.

The outcome

The shift wasn't private. He took the values back to his teams - what he'd been searching for, the work itself, what came out of it - and found it changed how they understood him, and how they worked together as a result. This impacted the relationships he was holding at a senior level and how he managed team members.

The bigger change was in how he now holds misalignment. Where a mismatch between what he's asked to do and what he values used to sit as friction or doubt, it's now a live decision - made consciously, with his values as the guardrail either way.

“Realising my values were being compromised and finding tools to manage that has made me a better leader all round”

— Mr R · GM, Sales Director, Tech Software